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Our Policies

Returns & exchanges

Please contact us for return information


Cancellations: Absolutely no cancellations on personalized items after the work has been started. 

Please contact us via email if you have any problems with your order.

Holiday Shipping

**PLEASE NOTE: Due to the high number of orders we receive before the holidays, we cannot guarantee arrival before December 25 if you place an order after Nov. 25th.

Please contact us before ordering, if you have questions about the timing of your order and shipment.

Most items ship USPS Priority Mail 2 day. (This can sometimes take up to 5 days on average and even longer during the holidays)

For international orders please send us the item number along with your city and country for a shipping quote.

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